Privacy Policy | Thish Academy

1. Introduction

Thish Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online tutoring services.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

Full name
Email address
Phone number
Date of birth
School name
Address (city, district)
Profile picture (optional)

Payment Information

Bank transfer details (for enrollment verification)
Payment proof images
Payment dates and amounts

Academic Information

Course enrollments
Quiz and exam scores
Progress tracking data
Attendance records for live classes

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account
To process enrollments and payments
To provide access to courses, classes, and materials
To track your learning progress and performance
To send important updates about classes and schedules
To respond to your inquiries and support requests
To improve our platform and services
To send promotional materials (with your consent)

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

We use Supabase for secure database storage
Payment proofs are stored on Cloudinary with automatic deletion after 3 months
All data transmission is encrypted using SSL/TLS
We implement access controls to limit data access to authorized personnel

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in operating our platform (under strict confidentiality agreements)

6. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in to your account
Remember your preferences (e.g., dark/light mode)
Analyze website usage and improve user experience

You can control cookie settings through your browser preferences.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Portability: Request your data in a portable format
Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@thishacademy.com.

8. Children's Privacy

Our services are designed for students of various ages. For users under 18, we recommend parental guidance during registration. Parents/guardians may contact us to review, update, or delete their child's information.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specific retention periods include:

Account data: Until account deletion is requested
Payment proofs: 3 months (automatically deleted)
Academic records: Duration of enrollment + 2 years
Contact form submissions: 1 year

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@thishacademy.com
Phone: +94 76 650 1505
Website: www.thishacademy.com